Answer the side-effect intent for pantoprazole without diagnosing; distinguish common from serious reactions and give safe next-step/reporting guidance.
Source
Clinical statements on this page are taken from the SAHPRA-approved patient information leaflet (approved 05/11/2024) and professional information (approved 05/11/2024) for this product: patient information leaflet, professional information. Retrieved 2026-09-03. Where this page and the approved leaflet differ, the leaflet is correct.
What is pantoprazole?
Pantoprazole contains the active ingredient Pantoprazole.
- Active ingredient — Pantoprazole
- Registration number — A43/11.4.3/0345
- Registration holder — Pharma Dynamics (Pty) Ltd
It is approved for:
- the treatment of duodenal ulcers, gastric ulcers and heartburn
- the treatment of Zollinger-Ellison Syndrome (a rare disorder that causes tumours in the pancreas and duodenum and ulcers in the stomach and duodenum)
Common side effects of pantoprazole
Not everyone gets side effects. The effects below are those listed in the South African approved leaflet, grouped using the leaflet’s own frequency wording.
About these frequency terms
This leaflet groups effects as “Frequent” and “Less frequent” rather than the very common/common/uncommon scale used in some other markets.
Frequent side effects
- diarrhoea or constipation, abdominal pain, flatulence
- headache
Less frequent side effects
- low numbers of white cells in your blood
- high concentration of fatty products in the blood, increased body temperature
- trouble in sleeping, depression, disorientation, hallucination, confusion
- dizziness, distortion or complete lack of the sense of taste
- nausea and/or vomiting, dry mouth, bloating, stomach pain and discomfort
- other skin conditions
- muscle rigidness or stiffness, pain in joints or muscles, fracture of the hip, wrist or spine
- swelling and enlargement of breasts in men
- feeling of weakness, fatigue, malaise (feeling bad), swelling of the hands and feet
- a type of kidney problem (acute interstitial nephritis). Some people who take proton pump inhibitor (PPI) medicines, including PANTOPRAZOLE 40 mg PD, may develop a kidney problem called acute interstitial nephritis, that can happen at any time during treatment with PPI medicines. Call your doctor right away if you have a decrease in the amount that you usually urinate or if you have blood in your urine. The following side effects have been reported but the frequency for them to occur is not known:
- inflammation in the large bowel, that causes persistent watery diarrhoea
- low levels of salt or magnesium or calcium in the blood
- muscle spasm as a consequence of electrolyte disturbance
Serious side effects and warning signs
This leaflet does not set out a separate list of serious side effects. The general warning signs below apply to any medicine.
General warning signs that apply to any medicine
Call for emergency help now if any of these happen
- Difficulty breathing, wheezing, or tightness in the throat or chest
- Swelling of the face, lips, tongue or throat
- A widespread rash with blistering or peeling skin, or sores in the mouth, eyes or genitals
- Fainting, collapse, or a sudden severe drop in alertness
- Chest pain, or sudden weakness or numbness on one side of the body
- A fit (seizure), or confusion that comes on suddenly
In South Africa call 10177 for an ambulance, or 112 from a mobile phone. Go to your nearest emergency department if it is faster. Do not wait to see whether the symptom settles.
How long can side effects last?
How long a side effect lasts depends on the effect, the product, how long it has been used, and the person. Some effects ease within days as the body adjusts. Others continue for as long as the product is used. A few can persist after stopping, and some need review rather than waiting.
- Settling effects — mild effects that ease over the first days or weeks of use
- Ongoing effects — effects that continue while the product is being used and improve after stopping
- Persistent effects — effects that continue after stopping and need medical review
- Delayed effects — effects that appear after weeks or months rather than immediately
Which of these applies to a particular effect is a clinical question. If a side effect is not settling, is getting worse, or is affecting your daily life, that is worth a conversation with a pharmacist or doctor regardless of how long it has been going on.
Evidence required before publish — source the following for pantoprazole from the SAHPRA-approved patient information leaflet or professional information, and cite what you actually used.
- Anything the approved information for pantoprazole says about how long specific effects last
- Whether the source describes any effect as usually temporary, or as needing review if it persists
- Whether any effect is described as continuing after the product is stopped
Factors that may affect side effects
The approved leaflet identifies the following cautions and factors.
Do not use it at all if
- if you are hypersensitive (allergic) to pantoprazole or any of the other ingredients of PANTOPRAZOLE 40 mg PD tablets
- if your liver function is impaired
- PANTOPRAZOLE 40 mg PD should not be given to children
- if you are taking atazanavir (a medicine used in the treatment of HIV)
Use with care, and tell your doctor, if
- if you have impaired kidney function
- if you are taking warfarin (medicine that reduces the risk of blood clotting)
- if you have liver disease
- if you have low levels of magnesium in your blood
- tell your doctor if you are currently being treated or have a history of any malignancies (cancer or tumour) in the stomach area, or you think you have signs of stomach cancer (symptoms include weight loss, dark stools, loss of appetite, feeling full or a sensation of a lump in your stomach)
- if you have a history of a Vitamin B12 deficiency and receive long- term treatment (e.g. longer than 3 years) with PANTOPRAZOLE 40 mg PD. As with all acid reducing agents, PANTOPRAZOLE 40 mg PD may lead to a reduced absorption of vitamin B12
- PANTOPRAZOLE 40 mg PD may be associated with an increased risk of Clostridium difficile associated diarrhoea (CDAD). If you develop diarrhoea that does not improve, contact your doctor or healthcare professional as soon as possible
- if you develop diarrhoea that does not improve (contact your doctor or health care professional as soon as possible) because PANTOPRAZOLE 40 mg PD has been associated with a small increase in infectious diarrhoea
- if you are over 50 years of age or when you take PANTOPRAZOLE 40 mg PD for a long period of time or in high doses, it may cause a low magnesium level in the body and cause an increase in risk of bone fractures in the hip, wrist or spine
- if you are on pantoprazole, as in PANTOPRAZOLE 40 mg PD, for more than three months, it is possible that the levels of magnesium in your blood may fall. Low levels of magnesium can be seen as fatigue, involuntary muscle contractions, disorientation, convulsions, dizziness or increased heart rate. If you get any of these symptoms, please tell your doctor promptly. Low levels of magnesium can also lead to a reduction in potassium or calcium levels in the blood. Your doctor may decide to perform regular blood tests to monitor your levels of magnesium
- if you are taking HIV protease inhibitors such as atazanavir (for the treatment of HIV-infection) at the same time as pantoprazole, ask your doctor for specific advice
- if you take PANTOPRAZOLE 40 mg PD on a long-term basis (longer than 1 year), your doctor will probably keep you under regular surveillance. You should report any new and exceptional symptoms and circumstances whenever you see your doctor
- if you get a rash on your skin, especially in areas exposed to the sun, tell your doctor as soon as you can, as you may need to stop your treatment with PANTOPRAZOLE 40 mg PD. Remember to also mention any other ill-effects like pain in your joints
- if you are due to have a specific blood test (Chromogranin A) PANTOPRAZOLE 40 mg PD treatment should be stopped for at least 5 days before Chromogranin A (CgA) measurements are taken and may require a further test 14 days after stopping therapy with PANTOPRAZOLE 40 mg PD
Pregnancy and breastfeeding
- If you are pregnant or breastfeeding your baby, think you may be pregnant or are planning to have a baby, please consult your doctor, pharmacist or other healthcare provider for advice before using PANTOPRAZOLE 40 mg PD
- Safety in pregnancy and breastfeeding has not been established
- You should not take PANTOPRAZOLE 40 mg PD if you are pregnant or breastfeeding your baby
- There is no data on fertility in humans with PANTOPRAZOLE 40 mg PD
Interactions and medicines to check
The approved leaflet names these interactions.
- certain medicines used to treat fungal infections, such as ketoconazole
- atazanavir, a compound found in anti-viral medicines. PANTOPRAZOLE 40 mg PD may therefore not be given to you, if you are also taking medicines containing atazanavir
- medicines to thin your blood, such as warfarin. PANTOPRAZOLE 40 mg PD may alter the effect of these medicines so your health care provider will want to monitor how well your blood clots
- methotrexate (high doses used in the treatment of certain cancers). PANTOPRAZOLE 40 mg PD may increase the levels of this medicine and possibly lead to methotrexate toxicity
- fluvoxamine (used to treat depression and other psychiatric diseases) – if you are taking fluvoxamine your doctor may reduce the dose
- St John’s wort (Hypericum perforatum) (used to treat mild depression)
- the active ingredient, pantoprazole, is metabolised by certain liver enzymes, which may interact with other medicines or compounds which are also metabolised by these enzymes. PANTOPRAZOLE 40 mg PD with food and drink Take PANTOPRAZOLE 40 mg PD tablets immediately before a meal, preferably in the morning
Bring the actual products to the conversation
A pharmacist can check for interactions much faster from the packaging than from remembered names.
What to do if you experience side effects
If you think you are having a side effect, the response depends on how severe it is. Use the warning signs above first — if any of those apply, treat it as urgent.
If the symptom is severe or frightening
Get medical help immediately. Call 10177 for an ambulance, or 112 from a mobile phone, or go to the nearest emergency department. Take the product and its packaging with you if you can.
If the symptom is mild but bothering you
- Write down what the symptom is, when it started, and how it relates to when you take the product
- Check the leaflet that came with the product to see whether the symptom is listed
- Speak to your pharmacist — for many questions this is the fastest route to a useful answer
- Contact the prescriber if the symptom is affecting your daily life or is not settling
Do not stop a prescribed treatment on your own
Stopping some treatments suddenly causes its own problems, and the condition being treated may get worse. If you want to stop, ask a pharmacist or doctor how to do it safely — they can usually offer an alternative.
You can also report a suspected side effect in South Africa. Reporting does not replace getting medical advice, and you do not need to be certain the product was the cause.
When to seek urgent medical help
Some symptoms need medical attention straight away rather than an appointment in a few days. Do not wait to see whether they settle.
Call for emergency help now if any of these happen
- Difficulty breathing, wheezing, or tightness in the throat or chest
- Swelling of the face, lips, tongue or throat
- A widespread rash with blistering or peeling skin, or sores in the mouth, eyes or genitals
- Fainting, collapse, or a sudden severe drop in alertness
- Chest pain, or sudden weakness or numbness on one side of the body
- A fit (seizure), or confusion that comes on suddenly
In South Africa call 10177 for an ambulance, or 112 from a mobile phone. Go to your nearest emergency department if it is faster. Do not wait to see whether the symptom settles.
Get same-day medical advice if you have
- A high fever, or a rash together with feeling generally unwell
- Yellowing of the eyes or skin, or unusually dark urine
- Unusual bruising or bleeding that you cannot explain
- Severe or persistent vomiting or diarrhoea, especially if you cannot keep fluids down
- A sudden change in mood, or thoughts of harming yourself
- Any symptom that is rapidly getting worse
If you are having thoughts of harming yourself
Help is available in South Africa. The SADAG helpline is 0800 567 567, or you can go to your nearest emergency department. You do not have to wait until it feels like an emergency.
How to report a suspected side effect in South Africa
South Africa has an official system for reporting suspected side effects, run by the South African Health Products Regulatory Authority (SAHPRA). Reports from the public and from healthcare professionals are how safety signals get detected after a product is already in use.
Who can report
Anyone can report — you do not have to be a healthcare professional, and you do not need to prove that the product caused the problem. A suspicion is enough. Patients, caregivers and family members can all submit a report.
What to have ready
- The name of the product, its strength and form, and the batch number if you have it
- Why it was being used, and when it was started and stopped
- What the suspected reaction was, when it began, and how long it lasted
- Any other medicines, supplements or remedies being used at the same time
- Basic details about the person affected — age and sex are usually enough
How to report
SAHPRA accepts adverse reaction reports through its e-Services reporting system and through the Med Safety mobile app. Healthcare professionals can also report through the same routes. Current forms and access points are published on the SAHPRA site.
- SAHPRA Health Products Vigilance — the main vigilance and reporting hub
- SAHPRA e-Services — current adverse reaction reporting access
Reporting is not a substitute for medical care
If someone is unwell now, get medical help first and report afterwards. Urgent symptoms always take precedence over paperwork.
For a fuller walkthrough see how to report an adverse drug reaction.
Related pages
← Back to more medicine side effects.
Report a side effect
If you think you have had a side effect, you can report a suspected side effect in South Africa. Report a suspected side effect through the appropriate SAHPRA pathway where relevant.
Information only
This page gives general medicine-safety information for people in South Africa. It is not a diagnosis and not personalised medical advice. It cannot tell you whether a symptom you are having is caused by a particular product. Speak to a pharmacist or doctor about your own situation, and do not stop or change a prescribed treatment on the basis of a web page.
Editorial status: draft — not for publication
Brief SE-00163 · build rank 163 · Phase 1 · Tier 1. Every evidence slot on this page must be completed from the SAHPRA-approved source and the page signed off by a qualified clinical or pharmacy reviewer before it is published. Target length 1,500–2,200 words.